Fix
Specific module to fix issue when creating a new ticket.
Issue: Odoo is trying to create a partner with team_id (related to crm.team) using the id of the active helpdesk.team
- To reproduce:
- create ticket and select a name, partner name and email to trigger partner creation
==> The partner created is using the active helpdesk team as an ID for his crm team.
https://www.simplicit.eu/web#id=20323&menu_id=286&cids=1&model=helpdesk.ticket&view_type=form
SIT - FIX Helpdesk ticket creation
Fix Odoo issue when creating a new ticket
| Odoo Version: 15.0 |
| Type d'abonnement: Socle |